MBBR Media FAQ
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MBBR Media FAQ
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MBBR Media FAQ

Does it offer customization?

MBBR technology is a flexible and efficient wastewater treatment method that can be tailored through customization options like media type, aeration, staging, load accommodation, integration with other processes, automation, and post-treatment to meet specific goals, operational needs, and site conditions.You can provide us with the conditions, requirements, etc. that you need and we will customize different solutions according to your requirements.

Are there any success stories to refer to?

MBBR technology is a highly effective biological treatment process used in wastewater treatment, aquaculture, and various industrial applications, offering benefits such as improved effluent quality, operational efficiency, and cost-effectiveness. Notable successes include Malaysian aquaculture company ,Customer Requirement:The aquaculture pollution caused by high-yield aquaculture will exceedthe self-purification capacity of the crab pond itself, which will seriously effect the increase in the yield, quality and efficiency of crab breeding in the pond.We use AquaSust MBBR process reconstruction scheme as follow.Put the AquaSust MBBR into the breeding circulating water equipment.then Reduce nitrate accumulation in circulating aquaculture system andreduce water eutrophication 

Does the medium meet specific environmental or quality standards?

The adherence of a medium to environmental or quality standards depends on factors such as industry regulations and company practices, with common standards encompassing certifications like ISO 14001 for environmental management and ISO 9001 for quality management.Our company has a number of patented technologies, products are in line with international standards of strict control of production, the products have inspection and testing reports, if you need, please feel free to consult with us to provide you with the best quality service.

How are returns or exchanges handled?

Returns and exchanges policies vary among products, typically including a specified return period, requirement for items to be in original condition with proof of purchase, various refund or exchange methods, potential restocking fees, options for online returns, and exceptions for certain items.Our company strictly control the quality of products, if there is any problem, we will be responsible to the end!

What are the payment terms?

Payment terms can vary widely depending on the context, such as for purchasing goods and services, contracts, online transactions, and more. Let me know more about what you're looking for, and I'll do my best to provide the information you need!

What applications can your MBBR media be used for?

MBBR media is utilized in wastewater treatment across various sectors, including municipal, industrial, aquaculture, hospital, agricultural, decentralized treatment, plant upgrades, nitrification, denitrification, and industrial water recycling, effectively enhancing biological degradation and pollutant removal.Our products have been used in many fields, such as farms, paper mills, breweries and so on, you need, please feel free to contact us, we will provide a set of reasonable solutions according to your needs!

How is shipping calculated?

Shipping costs are influenced by weight and volume, distance, service type, fuel surcharges, value-added services and fees, packaging, volume discounts, and international considerations, with the exact calculation varying by carrier and specific shipment details.You need to provide relevant information, such as port requirements, packaging requirements and other information, for your calculation, to provide a reasonable program.

Are samples available?

Many MBBR media manufacturers and suppliers will provide samples upon request to evaluate quality, size and shape to ensure compatibility with wastewater treatment applications, but it is also necessary to contact directly and discuss the specifics of the project, we will provide samples according to your needs and make improvements according to your requirements until you are satisfied, and also we pay the shipping cost of the samples free of charge, and we will provide you with the best service, if you need, please feel free to contact me!

What is the warranty period for MBBR media?

Warranty periods for MBBR media vary by manufacturer and media type, usually ranging from a few years to more than a decade. Our company warranties are within 2 years and cover manufacturing defects, material durability, etc. However, it is critical to review the specific warranty details and consult with the supplier directly for accurate information.

Do you offer technical support?

I can provide guidance, explanations and information on a wide range of topics, including troubleshooting advice, theoretical explanations and step-by-step instructions for various processes. Our company has a team of technical professionals to help you in any way possible. If you have specific questions or need assistance, please feel free to ask!

How do I determine how much MBBR media I need?

To determine the required amount of MBBR media for your system, consider wastewater characteristics, treatment goals, biofilm surface area requirements based on specific surface area (SSA) and efficiency, system loading rates, media fill percentage, and consult design guidelines and manufacturer recommendations, utilizing design equations or software for precise calculations.If you need, please feel free to contact us to provide you with a set of reasonable programs.

What is the delivery time for the media?

The delivery time for MBBR media varies widely depending on factors like the manufacturer's stock levels and production schedule, order size, media type, and shipping logistics, with dispatch times ranging from a few days for in-stock items to months for large or custom orders and international shipping potentially facing further delays.It would take around 7 working days to finish the production after we confirm the order.If order is urgent, please let us know, we can arrange it in advance and speed up.

What is the minimum order quantity for MBBR media?

The minimum order quantity (MOQ) for Moving Bed Biofilm Reactor (MBBR) media varies by manufacturer, media type, and project scale, ranging from a few cubic meters for small projects to hundreds for large-scale applications, with factors like production costs, inventory management, and the specificity of media influencing MOQs, and negotiations on MOQs and customization options are possible based on partnership potential and project specifications.We need you to provide the required area (e.g. pond size) and other factors, to provide you with the most detailed program.

What types of MBBR media do you offer?

MBBR technology for wastewater treatment utilizes polyethylene biofilm carriers in various shapes and sizes, like cylindrical with fins, K1 media, IFAS, bio-blocks, and floating or sinking media, to optimize microorganism growth for pollutant degradation, with the choice depending on wastewater characteristics, treatment goals, reactor design, and budget.For example, our MBBR64 has a flat cylindrical shape and the bio block70 has a long cylindrical shape. MBBR systems need to ensure that the carriers are free to move around the reactor, which means that there must be sufficient agitation or water flow.Bio Blocks may require less power input as they don't need to move, but need to be cleaned regularly to maintain their surface area and efficiency.